This may sound little silly question, but let me ask.
Is there a possibility to configure OTRS to send the ticket registration mail to IDs given in cc (carbon copy) of mail ?
i.e. Just like ticket creation confirmation mail goes to mail sender, it should go to all cc IDs as well.
Pl let me know.
_ Rajan
E Mail to IDs given in Cc
Moderator: crythias
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- Znuny newbie
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- Real Name: Rajan Vaidya
- Company: ATC Tires Pvt. Ltd.
Re: E Mail to IDs given in Cc
No
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com