Login as root using an external authentication module [SOLV]

[fmattos]

Hi guys

OTRS allows us to login using more than one backend resource(LDAP and OTRS' database so the first to login successfully wins).
I have noticed that when I disabled authentication via OTRS' database using just LDAP auth I cannot login as root. Is there any configuration
that should be changed to achieve that?


Thanks

[crythias]

I cannot login as root

You should not need to log in as root@localhost.
Log in with a real ldap user that is a member of group admin.
ldap doesn't have authentication for root@localhost as a login.

[fmattos]

Thank you crythias!