Hi everyone,
We were previously using OTRS 3.2.9 on a windows box to provide our ticketing needs. We recently migrated to a Linux build of the 3.3 OTRS system an can say I am impressed with the improvements. However now when I set up a Postmaster filter, instead of just catching emails that match the filter and delivering them to the desired queue it just deliveries all emails to that queue. This worked correctly without any issues under 3.2, I have googled and searched this forum but have been unable to find others having the same issue. Any ideas on were I can look would be helpful.
If it helps, I have checked the logs and beyond the fact OTRS fetches the email and activates the filter to delivery it, there are no errors.
Help gratefully received
David
Postmaster Filters
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djclayton80
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Re: Postmaster Filters
What does your filter look like? Do other filters also match that mails?
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