[SOLVED] Disable Secure Active

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223roni256
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Posts: 63
Joined: 30 Dec 2013, 14:27
Znuny Version: 3.3.3
Real Name: Lukasz Sobiepan
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[SOLVED] Disable Secure Active

Post by 223roni256 »

Hi everyone i want to reinstall otrs so i go to my Internet browser enter url my_ip_adress/otrs/installer.pl and I got this message:

"SecureMode active!
If you want to re-run the Installer, disable the SecureMode in the SysConfig."

Can somebody can tell me step by step what i should do or when i can find this Sysconfig and where exacly i must paste probably that $Self->{SecureMode} = 1; (I think that variable :) ) ?

Thank you for your time and fot your help.
Regards.
Last edited by 223roni256 on 16 Apr 2014, 09:53, edited 1 time in total.
jojo
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Re: Disable Secure Active

Post by jojo »

search SecureMode in sysconfig
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crythias
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Re: Disable Secure Active

Post by crythias »

but unless you know you want to do that, you probably just need to adjust other SysConfig settings.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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223roni256
Znuny newbie
Posts: 63
Joined: 30 Dec 2013, 14:27
Znuny Version: 3.3.3
Real Name: Lukasz Sobiepan
Company: Novum

Re: Disable Secure Active

Post by 223roni256 »

Ok I'am newbie by the way but probably you saw that and thank's for responds. To disable secure mode I try to add line $Self->{SecureMode} = 1; in file Config.pm at opt/otrs/Kernel/Config.pm but when i do this and i reload web browser with adress: adress server_example/otrs/installer.pl and i have error so that didn't working. You write about change the sysconfig can you tell me exaclay adress of this file ?




thank's for respond.
Regards.
crythias
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Re: Disable Secure Active

Post by crythias »

223roni256 wrote:You write about change the sysconfig can you tell me exaclay adress of this file ?
SysConfig is the web-based setting interface within "Admin" section of OTRS.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
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