Which fields can be included in csv export?

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johnl
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Which fields can be included in csv export?

Post by johnl »

Hi, is there a complete list of possible fields that can included when exporting search results? Ticket::Frontend::AgentTicketSearch###SearchCSVData in Ticket -> Frontend::Agent::Ticket::ViewSearch already contains numerous attributes but I'm not sure what else can be added here. I'd be particularly interested in exporting the "Created in queue" data.
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crythias
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Re: Which fields can be included in csv export?

Post by crythias »

Fields are related to what can be obtained from TicketGet, including Dynamic Fields. Created in Queue is not one of these because it's an historical entry, not a current attribute of the ticket.
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johnl
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Re: Which fields can be included in csv export?

Post by johnl »

crythias wrote:Fields are related to what can be obtained from TicketGet, including Dynamic Fields. Created in Queue is not one of these because it's an historical entry, not a current attribute of the ticket.
Ok, thanks. Would it work with "To"?
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crythias
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Re: Which fields can be included in csv export?

Post by crythias »

viewtopic.php?f=60&t=10762
johnl wrote:Ok, thanks. Would it work with "To"?
If you had tried it and it didn't work, you'd be asking a different question.
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