Dear all,
in Ticket Overview I would add the information about ticket responsible.
I want it in the same way as there is the ticket owner listed
I found how to add a free field that I had defined previously, but I cannot add an other field
thanks for any help
C. Hebert
Add responsible in TicketOvreview/
Moderator: crythias
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Add responsible in TicketOvreview/
OTRS 3.2.11 on Linux, with mysql database
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Re: Add responsible in TicketOvreview/
either you will need to add it via my HowTo (version < 3.3) or (hidden) gear (version >= 3.3)
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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- Znuny newbie
- Posts: 13
- Joined: 06 Nov 2013, 08:08
- Znuny Version: 3.2.11
- Real Name: Cecile
- Company: Hebert
Re: Add responsible in TicketOvreview/
Version 3.2.11 ... so it will be via the howto...crythias wrote:either you will need to add it via my HowTo (version < 3.3) or (hidden) gear (version >= 3.3)
OTRS 3.2.11 on Linux, with mysql database
-
- Znuny newbie
- Posts: 13
- Joined: 06 Nov 2013, 08:08
- Znuny Version: 3.2.11
- Real Name: Cecile
- Company: Hebert
Re: Add responsible in TicketOvreview/
Could you point me to a link to the howto ?crythias wrote:either you will need to add it via my HowTo (version < 3.3) or (hidden) gear (version >= 3.3)
Thx !
C.H.
OTRS 3.2.11 on Linux, with mysql database
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- Moderator
- Posts: 10170
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Re: Add responsible in TicketOvreview/
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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