[SOLVED] OTRS header module problem

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223roni256
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Posts: 63
Joined: 30 Dec 2013, 14:27
Znuny Version: 3.3.3
Real Name: Lukasz Sobiepan
Company: Novum

[SOLVED] OTRS header module problem

Post by 223roni256 »

hi everyone :). In Support Assessment on admin panel i got info: Check if the system uses mod_headers.
You should enable mod_headers.

My question is what I should do to enable mod headers and where I can find it.

thank's for help.
Regards.
Last edited by 223roni256 on 16 Apr 2014, 09:59, edited 1 time in total.
crythias
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Re: OTRS header module problem

Post by crythias »

What version of OTRS? What OS? How did you install? Did you search for otrs mod_headers? Did you try anything related to what you found?
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223roni256
Znuny newbie
Posts: 63
Joined: 30 Dec 2013, 14:27
Znuny Version: 3.3.3
Real Name: Lukasz Sobiepan
Company: Novum

Re: OTRS header module problem

Post by 223roni256 »

Ok so version of OTRS is 3.3.3 I install this on ubuntu 12.04 LTS. Yes i search for mod_headers and i change options in SysConfig in Ticket -> Frontend::Agent::ToolBarModule, one guy in this forum give me that advice, but i still have "Check if the system uses mod_headers. You should enable mod_headers." on Support Assessment.

Thank's for help.
Regards.
jojo
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Re: OTRS header module problem

Post by jojo »

mod_headers is an apache module. so you have to enable it in your apache config
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