Due date of the ticket

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mallesh
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Real Name: Mallesh Kalsure
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Due date of the ticket

Post by mallesh »

Hi,

I am trying to Due Date field Mandatory for Particular one Queue.How Can i do it. I am using OTRS version 3.2.11 & ITSM 3.2.9.

Thanks in adavance.
Last edited by crythias on 30 Jan 2014, 15:07, edited 1 time in total.
Reason: Topic split because not appropriate to hijack another thread for your topic.
Mallesh Kalsure
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OTRS 3.0.11 ITSM. (upgrade 2.4.9 to 3.0.11)
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crythias
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Re: Due date of the ticket

Post by crythias »

You can't. You can look at this thread for some hints but if you don't understand what you're doing, just understand that it's not something that can be done in stock OTRS.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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