After upgrade from 3.3.3 to 3.3.4 - in customer interface - both My tickets & Company tickets menu items displaying all company tickets. Before upgrade it works well.
What's matter?
My tickets & Company tickets in 3.3.4
Moderator: crythias
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yuri0001
- Znuny superhero
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- Joined: 17 Mar 2011, 14:40
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My tickets & Company tickets in 3.3.4
Hi!
After upgrade from 3.3.3 to 3.3.4 - in customer interface - both My tickets & Company tickets menu items displaying all company tickets. Before upgrade it works well.
What's matter?
After upgrade from 3.3.3 to 3.3.4 - in customer interface - both My tickets & Company tickets menu items displaying all company tickets. Before upgrade it works well.
What's matter?
Best regards Yuri Kolesnikov
OTRS 5.0.14, ITSM 5.0.14
SUSE 13.2, MariaDB 10.0.22(productive)
OTRS 5.0.14, ITSM 5.0.14(test)
OTRS 5.0.14, ITSM 5.0.14
SUSE 13.2, MariaDB 10.0.22(productive)
OTRS 5.0.14, ITSM 5.0.14(test)
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crythias
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Re: My tickets & Company tickets in 3.3.4
That sounds like a bug ... If you believe it is, please report it.
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yuri0001
- Znuny superhero
- Posts: 630
- Joined: 17 Mar 2011, 14:40
- Znuny Version: 5.0.6
- Real Name: Yuri Kolesnikov
- Location: Russia
Re: My tickets & Company tickets in 3.3.4
Create Bug# 10212.
Waiting for response.
Waiting for response.
Best regards Yuri Kolesnikov
OTRS 5.0.14, ITSM 5.0.14
SUSE 13.2, MariaDB 10.0.22(productive)
OTRS 5.0.14, ITSM 5.0.14(test)
OTRS 5.0.14, ITSM 5.0.14
SUSE 13.2, MariaDB 10.0.22(productive)
OTRS 5.0.14, ITSM 5.0.14(test)
-
yuri0001
- Znuny superhero
- Posts: 630
- Joined: 17 Mar 2011, 14:40
- Znuny Version: 5.0.6
- Real Name: Yuri Kolesnikov
- Location: Russia
Re: My tickets & Company tickets in 3.3.4
Yes. It's where a bug. Anyone can see patch at
https://github.com/OTRS/otrs/commit/a8b ... 810a06eb4e
Now I have no access to my server, I'll try it on monday.
https://github.com/OTRS/otrs/commit/a8b ... 810a06eb4e
Now I have no access to my server, I'll try it on monday.
Best regards Yuri Kolesnikov
OTRS 5.0.14, ITSM 5.0.14
SUSE 13.2, MariaDB 10.0.22(productive)
OTRS 5.0.14, ITSM 5.0.14(test)
OTRS 5.0.14, ITSM 5.0.14
SUSE 13.2, MariaDB 10.0.22(productive)
OTRS 5.0.14, ITSM 5.0.14(test)