close multiple tickets

Moderator: crythias

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atingbowest
Znuny newbie
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Joined: 12 Dec 2013, 14:00
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close multiple tickets

Post by atingbowest »

Morning


how can i close multiple tickets at the same time.

Best regards
reneeb
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Re: close multiple tickets

Post by reneeb »

With Bulk Action or http://opar.perl-services.de/dist/QuickClose-3.3.4 from several overviews (Queue View, Status View), ...
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
crythias
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Re: close multiple tickets

Post by crythias »

or generic agent (also unlock as you set state closed successfully)
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