Host Based Skin for Customerfrontend

[StephanZ]

Hello community,

I am challenged to select different skins for different customers in the customerfrontend.
For this I found the option "Loader::Customer::SelectedSkin::HostBased", but I do not get it to work properly!

The URL for our customers is "otrs-customerX.domain.domain.de/otrs/customer.pl"

No matter what I enter for the Regex in the HostBased-option, it does not match and therefore there is no different skin selected. (even when I enter .* for the Regex to match no matter what)

Our otrs runs on linux + apache.

I appreciate every help and thanks in advance

Best regards,
StephanZ

[StephanZ]

Hello everyone!

I fixed it myself: It was a bug in OTRS!

The setting was named "SelectedSkin" not "DefaultSelectedSkin" and therefore was never used.

I changed it in the Framwork.xml and now it functions properly.

[crythias]

If you feel it is a bug, please report it, but also as we didn't know what version you're referencing, we can't know whether that has already been addressed.