I am again after some order changes in:
AgentTicketPhone.dtl
AgentTicketEmail.dtl
For example, I want to change Queue to appear before Services
Change order of fields in AgentTicketEmail.dtl and Phote.dtl
Moderator: crythias
Change order of fields in AgentTicketEmail.dtl and Phote.dtl
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reneeb
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Re: Change order of fields in AgentTicketEmail.dtl and Phote
What's the problem?
Just put the dtl:blocks Service and ServiceMandatory before the queue
Just put the dtl:blocks Service and ServiceMandatory before the queue
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Re: Change order of fields in AgentTicketEmail.dtl and Phote
reneeb, I've tried that but looks like i've missed some code or something and it brakes the page.
i'll try again and let you know.
i'll try again and let you know.
OTRS 3.3.6 with ITSM 3.3.6 running on CentOS 6.4, PostgreSQL 9.x
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reneeb
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Re: Change order of fields in AgentTicketEmail.dtl and Phote
When it still doesn't work, please post the code you have...
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