ActivePerl Otrs Modules

[pingos]

Hello,

I have Windows server with MS SQL 2012 Express where I install OTRS 3.3.4.

I run otrs.CheckModules.pl and get a list with all missing modules. I install them one by one, but when I run once again CheckModules I again get same list of missing modules. In ppm GUI a see that I have this modules already installed on my server.

Does somebody have any clue where the problem is? I need this in order to configure Win32::daemon and email sync with OTRS.

Attached are the pictures where you can see CheckModules result and all installed modules on the server.

The second problem is that some modules that are required by Otrs I don't see them in the list and I'm able to install. Am I missing something? Eg. Date::Format. I tried to install module via command line with "ppm install Date::Format" but I received the following message: "No missing packages to install"

Thanks.
Ljubomir

[crythias]

If I recall correctly, OTRS for windows is packaged with Strawberry Perl and is likely relying on its own structure for INC path.

I don't have a Windows install, so I can't give you more information than that.

To troubleshoot, I'd rename the otrs\perl folder so it should error out and then I'd look to why it made the error and see if I could change a config somewhere to point to the ActiveState perl install.

At least, this is what's off the top of my head at the moment...

[pingos]

OTRS installer point me to download ActivePerl, so I install it.

Thanks for prompt response. I will thy this and see what message I will get.

Ljuba