hello everyone,
i have problem with starting OTRs scheduler
i'm using Oracle DB 11g
when i'm trying to start scheduler "./otrs-scheduler-linux start" it returned the following error
Starting OTRS SchedulerDBD::Oracle::db disconnect failed: ORA-03113: end-of-file on communication channel
Process ID: 0
Session ID: 361 Serial number: 10283 (DBD ERROR: OCISessionEnd) at /opt/otrs/Kernel/System/DB.pm line 297.
can anyone help ?
Regards,
OTRS Scheduler
Moderator: crythias
Re: OTRS Scheduler
That is a very vague , catch-all type of error for Oracle.
It might be possible the user you're trying to start the scheduler with doesn't have the oracle environment variables. Can you open a connection with sqlplus with the same user you're trying to start the scheduler with?
It might be possible the user you're trying to start the scheduler with doesn't have the oracle environment variables. Can you open a connection with sqlplus with the same user you're trying to start the scheduler with?