Troubleshooting Process Management OTRS 3.3.4

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mariopel
Znuny newbie
Posts: 11
Joined: 18 Apr 2013, 22:02
Znuny Version: 3.2.5

Troubleshooting Process Management OTRS 3.3.4

Post by mariopel »

OTRS 3.3.4
CentOS 6.5

Process Management.

If you open a path popup (by dblclicking a transition between to activities on
the canvas) and than from there open the transition action dialog (either
create a new transition action or edit an existing one), you get a problem.
The popup window ask user and password and then showing the next error:

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, npeloso@unr.edu.ar and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Apache Server at cau.unr.edu.ar Port 80
reneeb
Znuny guru
Posts: 5018
Joined: 13 Mar 2011, 09:54
Znuny Version: 6.0.x
Real Name: Renée Bäcker
Company: Perl-Services.de
Contact:

Re: Troubleshooting Process Management OTRS 3.3.4

Post by reneeb »

And what does the log say?
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
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