Hi all,
for an OTRS installation that I've made (3.3.3/4) I would like to document which changes the dev team has made on SysConfig and why. Which is the fastest way to retrieve a list of the properties that have been changed in respect to default values? I don't need the values, just the list. Are this values stores on XML tables on db?
Is there a fast & easy way to accomplish this?
Thanks,
Luca
P.s.: I'm used to perform an export of the SysConfig XML right after installation and perform a compare with an export at the current time, but in this case I don't have to unchanged export file so I need a different solution
[SOLVED] SysConfig - List of changes from default values
Moderator: crythias
[SOLVED] SysConfig - List of changes from default values
Last edited by dolfiz on 21 Feb 2014, 16:50, edited 1 time in total.
OTRS 3.3.3 - Ubuntu server 12.04 - MySQL
Re: SysConfig - List of changes from default values
I think that this recent topic can reply to my request.
Default values: ZZZAAuto.pm
Changes: ZZZAuto.pm
Sorry if I miss it.
Default values: ZZZAAuto.pm
Changes: ZZZAuto.pm
Sorry if I miss it.
OTRS 3.3.3 - Ubuntu server 12.04 - MySQL
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Re: [SOLVED] SysConfig - List of changes from default values
also, you might want to use git to track these files over time. It's probably impractical to assume saves and comments are going to be added, but if you're tracking specific files and have a daily
git add Config.pm
git add Kernel/Config/Files/*
git commit -m "daily commit"
You'll at least have a revertable daily change history of *what* was changed.
git add Config.pm
git add Kernel/Config/Files/*
git commit -m "daily commit"
You'll at least have a revertable daily change history of *what* was changed.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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Re: [SOLVED] SysConfig - List of changes from default values
Absolutely a good idea!crythias wrote:also, you might want to use git to track these files over time.
I'm fighting to explain how important is to track changes but currently I'm working on a not-really structured IT department of a company and they don't want to spend effort to follow IT best practices, they just want things working! Ok, not my concern, but one day problems will surely pops up and noone will know what has been done and what to do



OTRS 3.3.3 - Ubuntu server 12.04 - MySQL