[SOLVED] Customer can view all company tickets

Moderator: crythias

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neyz
Znuny newbie
Posts: 10
Joined: 29 Apr 2012, 17:32
Znuny Version: 3.1.4
Real Name: Alexandre NEY
Company: IVISION

[SOLVED] Customer can view all company tickets

Post by neyz »

Hello,

i have a problem since upgrading to 3.3.4.

All customers can see every company tickets. Prior to the upgrade, only a few customer could see company tickets by clicking the company tickets button. This button was only acessible to customers which were in a specifc group by using this method :

http://wiki.otterhub.org/index.php?titl ... Membership

Now, every customer can access all company tickets when clicking "my tickets" without even being in the group.

Has something changed ?

Thanks !
Last edited by neyz on 24 Feb 2014, 20:40, edited 1 time in total.
crythias
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Znuny Version: 5.0.x
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Re: Customer can view all company tickets

Post by crythias »

OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
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neyz
Znuny newbie
Posts: 10
Joined: 29 Apr 2012, 17:32
Znuny Version: 3.1.4
Real Name: Alexandre NEY
Company: IVISION

Re: Customer can view all company tickets

Post by neyz »

Works like a charm.

Thanks for your quick help !
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