OTRS Cron jobs

[223roni256]

Hello

I got question how to edit cron jobs, because on default cron jobs fetch every emails after 10 minutes. What and where i should edit this to change this time
for 1 minute.


thank's for help.
Regards.

otrs 3.3.3 on ubuntu 12.04 lts

[reneeb]

1 minute might be to short. If you want the mail to appear as tickets immediately, you should think about piping the mails to OTRS via fetchmail.

To edit the cronjobs, you can either

1) edit the files at <OTRS_HOME>/var/cron/ and use otrs.CronSetup.sh

2) use the command "crontab -e -u otrs"

[crythias]

or otrs/bin/Cron.sh restart

[223roni256]

Ok thank's but I need more specyfic info, what script and where I change to fetch email time. I thought that's script postmaster_mailbox, or postmaster fo change that's but in script postmaster_mailbox I have comment
# fetch emails every 10 minutes

and line

*/10 * * * * $HOME/bin/otrs.PostMasterMailbox.pl >> /dev/null

thank"s for help.
Regards.

[reneeb]

to run it every minute, just remove the "/10", so:

Code: Select all

* * * * * $HOME/....

http://www.adminschoice.com/crontab-quick-reference/

[223roni256]

OK i got it, very very thank you for your help. Problem Solved