Everyting is be fine untli I change name od queue and name Agent when i do that i have in log this:
Fri Feb 28 10:13:12 2014 error OTRS-otrs.PostMasterMailbox.pl-73 POP3: Can't process mail, email no 116 is empty!
Fri Feb 28 10:13:01 2014 notice OTRS-otrs.PostMasterMailbox.pl-73 Can't create PID PostMasterMailbox, because it's already running (172.16.74.1/20295)!
Fri Feb 28 10:12:40 2014 error OTRS-otrs.PostMasterMailbox.pl-73 POP3: Can't process mail, email no 115 is empty!
Fri Feb 28 10:12:08 2014 error OTRS-otrs.PostMasterMailbox.pl-73 POP3: Can't process mail, email no 114 is empty!
Fri Feb 28 10:12:02 2014 notice OTRS-otrs.PostMasterMailbox.pl-73 Can't create PID PostMasterMailbox, because it's already running (172.16.74.1/20295)!
Fri Feb 28 10:11:36 2014 error OTRS-otrs.PostMasterMailbox.pl-73 POP3: Can't process mail, email no 113 is empty!
Fri Feb 28 10:11:04 2014 error OTRS-otrs.PostMasterMailbox.pl-73 POP3: Can't process mail, email no 112 is empty!
Fri Feb 28 10:11:01 2014 notice OTRS-otrs.PostMasterMailbox.pl-73 Can't create PID PostMasterMailbox, because it's already running (172.16.74.1/20295)!
Fri Feb 28 10:10:32 2014 error OTRS-otrs.PostMasterMailbox.pl-73 POP3: Can't process mail, email no 111 is empty!
Fri Feb 28 10:10:02 2014 notice OTRS-otrs.PostMasterMailbox.pl-73 Can't create PID PostMasterMailbox, because it's already running (172.16.74.1/20295)!
Fri Feb 28 10:10:00 2014 error OTRS-otrs.PostMasterMailbox.pl-73 POP3: Can't process mail, email no 110 is empty!
Fri Feb 28 10:09:28 2014 error OTRS-otrs.PostMasterMailbox.pl-73 POP3: Can't process mail, email no 11 is empty!
Fri Feb 28 10:09:02 2014 notice OTRS-otrs.PostMasterMailbox.pl-73 Can't create PID PostMasterMailbox, because it's already running (172.16.74.1/20295)!
Fri Feb 28 10:08:56 2014 error OTRS-otrs.PostMasterMailbox.pl-73 POP3: Can't process mail, email no 109 is empty!
Fri Feb 28 10:08:24 2014 error OTRS-otrs.PostMasterMailbox.pl-73 POP3: Can't process mail, email no 108 is empty!
I think that's probably not problem with that but who knows.
Thank's for help.
Regards.
otrs 3.3.3 ubuntu 12.04 LTS
Email Problem
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223roni256
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crythias
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Re: Email Problem
You are running simultaneous fetching on the mailbox.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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223roni256
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Re: Email Problem
Ok can you give me more specyfic info ?
So otrs fetch email proces is duplicated that's why can't send email ??
Regards.
Thank's for help.
OTRS 3.3.3 on ubuntu 12.04 LTS
So otrs fetch email proces is duplicated that's why can't send email ??
Regards.
Thank's for help.
OTRS 3.3.3 on ubuntu 12.04 LTS
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reneeb
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Re: Email Problem
The log messages aren't related to mail sending. It's just about fetching mail...
Regarding you mail sending problems you should provide more info:
* show us your configuration regarding mail sending (Sysconfig -> Frameword -> Core::Sendmail)
* Search for mail sending related log entries
* Is an error message shown in the browser? If one is shown, please post the message.
* What kind of email do you want to send? (Is there a problem with notifications or with ticket replys?)
Regarding you mail sending problems you should provide more info:
* show us your configuration regarding mail sending (Sysconfig -> Frameword -> Core::Sendmail)
* Search for mail sending related log entries
* Is an error message shown in the browser? If one is shown, please post the message.
* What kind of email do you want to send? (Is there a problem with notifications or with ticket replys?)
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223roni256
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Re: Email Problem
Ok sorry for late answer, i was busy. Know otrs working fine I change the script in otrs about cron job
<OTRS_HOME>/var/cron/postmaster_mailbox
i have * * * * * $HOME/.... so cron fetch emails immediately
i change to
* /2 * * * *$HOME/.. and for know everything be fine but thank you for help maybe next time this clues will useful.
Thank's for help.
Regards/
<OTRS_HOME>/var/cron/postmaster_mailbox
i have * * * * * $HOME/.... so cron fetch emails immediately
i change to
* /2 * * * *$HOME/.. and for know everything be fine but thank you for help maybe next time this clues will useful.
Thank's for help.
Regards/