apache2-perl-startup.pl not running

[Gunjan]

Hi,

I am using OTRS 3.3.4.
I was checking the performance but when I tried to run the script '/opt/otrs/scripts/apache2-perl-startup.pl', I got the following error:

apache2-perl-startup.pl: Use of uninitialized value $
ENV{"MOD_PERL"} in pattern match (m//) at /opt/otrs/scripts/apache2-perl-startup
.pl line 26, <DATA> line 522.
MOD_PERL not used! at /opt/otrs/scripts/apache2-perl-startup.pl line 26, <DATA>
line 522.
You have new mail in /var/spool/mail/root

and I also ran the command 'echo $MOD_PERL', but it is returning empty value. How could it be possible to use mod_perl??

Thanks
Gunjan

[Wolfgangf]

and mod_perl is installed and configured in apache?

[Gunjan]

Yes.

[jojo]

the script will run by apache not by a unix user directly