Response takes time after submitting a ticket

[Gunjan]

Hi,

I am using OTRS 3.3.4 and When I create a new ticket(phone or email), it takes long time around 20-25 seconds to submit ticket. I dont know what is the issue. Please help me!

Thanks & Regards,
Gunjan

[jojo]

your email server is to slow

[Gunjan]

What do you mean by email server here? SMTP request??

[jojo]

yes

[Gunjan]

But I am creating phone ticket, would this server also affect phone ticket?

[crythias]

yes.

[Gunjan]

okay thank you:)