Hello,
using OTRS 3.3.4
I'm trying to use the new "create template" function. I entered some basic text and linked it to a queue.
When i try to use the template in the "new email" or "new phone" ticket i can select the template, i see the little "loading" circle but the text area in the body stays blank. The template text is not loaded.
If i change the template type to "reply" i can see the text in the "reply screen"
Any ideas ?
Thanks !
Using create template
Moderator: crythias