Invalid link in ticket with MIME and HTML

[schulmann]

Hi,

there is an unclear behaviour when creating tickets by some MIME coded mails.

On a Linux system the shell commands below create a ticket (OTRS 3.3.5).
The link in this ticket doesn't work as expected because it doesn't point to the intended target.

What is going wrong?

Code: Select all

~otrs/bin/otrs.PostMaster.pl <<'EOF'
To: irgendwas@invalid.invalid
MIME-Version: 1.0
Subject: Test
From: nichts@invalid.invalid
Message-ID: <EGAL@invalid.invalid>
Date: Fri, 14 Mar 2014 21:00:00 +0100
Content-Type: multipart/mixed; boundary="TRENNER"

--TRENNER
Content-Type: text/html; charset="UTF-8"
Content-Transfer-Encoding: 8bit

<a href="www.invalid">www.invalid</a>
--TRENNER--
EOF

[crythias]

among other things, without a prepended http://, it probably assumes that www.invalid is relative to current page.

[schulmann]

among other things, without a prepended http://, it probably assumes that http://www.invalid is relative to current page.

Hello crythias,

that is the explanation.
Sometimes I can't see the obvious things.

Thank you very much.

Claus-Dieter