Error Message: Module Needed

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kutsuya1
Znuny newbie
Posts: 1
Joined: 25 Mar 2014, 18:56
Znuny Version: 3.3.5
Real Name: Jason

Error Message: Module Needed

Post by kutsuya1 »

Hi,

I had been working with CMDB, when I suddenly got this message and couldn't work with it any more. Any ideas what might be causing it?

Here is some output visible on the webpage:

Code: Select all

Content-Type: text/html; charset=utf-8; Content-Disposition: filename="AgentITSMConfigItem.html" X-Powered-By: OTRS 3.3.5 - Open Ticket Request System (http://otrs.org/) X-UA-Compatible: IE=edge,chrome=1 Expires: Tue, 1 Jan 1980 12:00:00 GMT Cache-Control: no-cache Pragma: no-cache
Oops! An Error occurred.
Error Message: Need module!
Error Details:

Code: Select all

Backend ERROR: OTRS-CGI-10 Perl: 5.16.3 OS: linux Time: Tue Mar 25 09:53:29 2014 Message: Need module! RemoteAddress: 192.168.23.111 RequestURI: /ticket/index.pl?Action=AgentITSMConfigItem;OTRSAgentInterface=4Y8AuhKeD6WH697TwoE4BoCYk2zEBO36 Traceback (12481): Module: Kernel::System::Main::Require (OTRS 3.3.5) Line: 100 Module: Kernel::Output::HTML::LayoutITSMConfigItem::ITSMConfigItemListShow (OTRS 3.3.5) Line: 530 Module: Kernel::Modules::AgentITSMConfigItem::Run (OTRS 3.3.5) Line: 306 Module: Kernel::System::Web::InterfaceAgent::Run (OTRS 3.3.5) Line: 871 Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 41 Module: (eval) (v1.99) Line: 204 Module: ModPerl::RegistryCooker::run (v1.99) Line: 204 Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 170 Module: ModPerl::Registry::handler (v1.99) Line: 31
Thanks
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