Hello,
its possible do change the order of the services displayed in the new ticket view of the customer?
thanks
zip
[SOLVED] Sorting of services
Moderator: crythias
[SOLVED] Sorting of services
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Last edited by zip on 28 Mar 2014, 16:56, edited 1 time in total.
OTRS 5.0.9 - CentOS 7 - MariaDB 5.5
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Re: Sorting of services
No, because they're in ABC order.
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Re: Sorting of services
I renamed the services to change the order like:
1. Cubeware
1.1 Help
...
1. Cubeware
1.1 Help
...
OTRS 5.0.9 - CentOS 7 - MariaDB 5.5