[SOLVED]Installing on subdomain

[newguy]

Hi I was wondering where do I need to change directions to otrs directory if you install on subdomain? I know that you need change $Self->{Home} in ../Kernel/Config.pm What else ??

[crythias]

subdomain generally won't matter... you'd change the FQDN in SysConfig.

If you are talking about making a change to the filesystem path to otrs, you'll need to

• modify the location in the OTRS Apache config (search/replace /opt/otrs for your custom path)

  Code: Select all

  #base otrs application
  ScriptAlias /otrs/ "/my/path/to/bin/cgi-bin/"
  #path for otrs html add-ons
  Alias /otrs-web/ "/my/path/to/otrs/var/httpd/htdocs/"
  

  (etc.)
• modify scripts/apache2-perl-startup.pl for your custom path
• change the HOME directory of the otrs user
• change Config.pm

  Code: Select all

  $Self->{Home} = '/my/path/to/otrs';