I am creating a data entry screen (activity dialog) within Process Management where I would like to be able to go back to it several times, with all the previous fields filled in. I am able to do this with dynamic fields, but not with article fields. I am using article fields because they allow for attaching a file and I could not figure out another way to include that functionality.
My question is: Is there a way to pre-fill article fields before displaying them in an activity dialog data entry screen. I am using OTRS 3.3.3 and MySQL.
Thanks in advance for any assistance...Dan.
Pre-fill Article Fields
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- Znuny advanced
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- Znuny Version: 3.3.3
- Real Name: Dan Stover
- Company: EMAC, Inc.
Pre-fill Article Fields
OTRS 3.3.3
Ubuntu 12.04
MySQL DB
Ubuntu 12.04
MySQL DB