How to use "Upcomings Events" on dashboard.

Moderator: crythias

Locked
nouphet
Znuny newbie
Posts: 36
Joined: 21 Mar 2014, 11:04
Znuny Version: 5.0.17
Real Name: Toshihiro Takehara
Company: Craftsman Software Inc.
Location: Japan
Contact:

How to use "Upcomings Events" on dashboard.

Post by nouphet »

I want to know how to use "Upcomings Events" on dashboard.

What is "Events", please tell me.
OTRS 5.0.17 running on CentOS 7.2, Apache 2.4, MariaDB Server 5.5
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: How to use "Upcomings Events" on dashboard.

Post by jojo »

An event is a ticket with a start and a end date (2 dynamic fields needed)
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
reneeb
Znuny guru
Posts: 5018
Joined: 13 Mar 2011, 09:54
Znuny Version: 6.0.x
Real Name: Renée Bäcker
Company: Perl-Services.de
Contact:

Re: How to use "Upcomings Events" on dashboard.

Post by reneeb »

Pending tickets
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
nouphet
Znuny newbie
Posts: 36
Joined: 21 Mar 2014, 11:04
Znuny Version: 5.0.17
Real Name: Toshihiro Takehara
Company: Craftsman Software Inc.
Location: Japan
Contact:

Re: How to use "Upcomings Events" on dashboard.

Post by nouphet »

> Pending tickets

I see. ^^

> An event is a ticket with a start and a end date (2 dynamic fields needed)

How to setup 2 dynamic fields ?
Written on Manual HTML ?
OTRS 5.0.17 running on CentOS 7.2, Apache 2.4, MariaDB Server 5.5
Rotyn
Znuny newbie
Posts: 68
Joined: 21 Aug 2012, 17:11
Znuny Version: 3.3.5
Real Name: Rudy

Re: How to use "Upcomings Events" on dashboard.

Post by Rotyn »

"Upcoming Events": as said before this widget will display i.e. upcoming escalations

Regarding the 2 dynamic fields: ignore it, that does only apply for another widget, the so called "Event Ticket Calendar" and has nothing to do with your "Upcoming Events" widget

Cheers
Rudy
Testing & Productive: OTRS::ITSM 3.3.5 on CentOS 6.5 and MySQL
Packages: All included
nouphet
Znuny newbie
Posts: 36
Joined: 21 Mar 2014, 11:04
Znuny Version: 5.0.17
Real Name: Toshihiro Takehara
Company: Craftsman Software Inc.
Location: Japan
Contact:

Re: How to use "Upcomings Events" on dashboard.

Post by nouphet »

thanks !
I will try that.
OTRS 5.0.17 running on CentOS 7.2, Apache 2.4, MariaDB Server 5.5
Locked