Receive mail when losing the ownership

Moderator: crythias

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javieraparicio
Znuny newbie
Posts: 1
Joined: 14 Apr 2014, 14:01
Znuny Version: 3.0.11
Real Name: Javi

Receive mail when losing the ownership

Post by javieraparicio »

Hello team,

Is it possible to receive a notification every time you lose the ownership of a ticket?

Best regards,
Javi
reneeb
Znuny guru
Posts: 5018
Joined: 13 Mar 2011, 09:54
Znuny Version: 6.0.x
Real Name: Renée Bäcker
Company: Perl-Services.de
Contact:

Re: Receive mail when losing the ownership

Post by reneeb »

This requires development...
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
crythias
Moderator
Posts: 10170
Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
Location: SouthWest Florida, USA
Contact:

Re: Receive mail when losing the ownership

Post by crythias »

OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
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