Buenas tardes, como están ?
Hace ya varios días vengo intentando realizar este update pero me falla el script de actualización de base de datos. La versión inicial que tenia era la 3.1.6 de esa actualice correctamente a la 3.2.15 y ahora que deseo pasar a la 3.3.6 me encuentro con los siguientes problemas:
El manual que estoy siguiendo es este: http://otrs.github.io/doc/manual/admin/ ... ading.html
El chequeo de Modulos lo paso correctamente al igual que no reporta ningun problema con el CheckDatabase (Mis tablas tienen el Engine INNODB). Cuando ejecuto la linea
Me devuelve el siguiente error
ERROR 1050 (42S01) at line 30: Table 'system_data' already exists
INFO: Foreign key constraint FK_standard_response_valid_id_id does not exist, sk ipping.
INFO: Foreign key constraint FK_standard_response_valid_id_id does not exist, sk ipping.
INFO: Foreign key constraint FK_standard_response_create_by_id does not exist, s kipping.
INFO: Foreign key constraint FK_standard_response_create_by_id does not exist, s kipping.
INFO: Foreign key constraint FK_standard_response_change_by_id does not exist, s kipping.
INFO: Foreign key constraint FK_standard_response_change_by_id does not exist, s kipping.
INFO: Foreign key constraint FK_queue_standard_response_standard_response_id_id does not exist, skipping.
INFO: Foreign key constraint FK_queue_standard_response_standard_response_id_id does not exist, skipping.
INFO: Foreign key constraint FK_queue_standard_response_queue_id_id does not exi st, skipping.
INFO: Foreign key constraint FK_queue_standard_response_queue_id_id does not exi st, skipping.
INFO: Foreign key constraint FK_queue_standard_response_create_by_id does not ex ist, skipping.
INFO: Foreign key constraint FK_queue_standard_response_create_by_id does not ex ist, skipping.
INFO: Foreign key constraint FK_queue_standard_response_change_by_id does not ex ist, skipping.
INFO: Foreign key constraint FK_queue_standard_response_change_by_id does not ex ist, skipping.
INFO: Foreign key constraint FK_standard_response_attachment_standard_response_i d_id does not exist, skipping.
INFO: Foreign key constraint FK_standard_response_attachment_standard_response_i d_id does not exist, skipping.
INFO: Foreign key constraint FK_standard_response_attachment_standard_attachment _id_id does not exist, skipping.
INFO: Foreign key constraint FK_standard_response_attachment_standard_attachment _id_id does not exist, skipping.
INFO: Foreign key constraint FK_standard_response_attachment_create_by_id does n ot exist, skipping.
INFO: Foreign key constraint FK_standard_response_attachment_create_by_id does n ot exist, skipping.
INFO: Foreign key constraint FK_standard_response_attachment_change_by_id does n ot exist, skipping.
INFO: Foreign key constraint FK_standard_response_attachment_change_by_id does n ot exist, skipping.
ERROR 1050 (42S01) at line 113: Table 'standard_template' already exists
ERROR 1050 (42S01) at line 117: Table 'queue_standard_template' already exists
ERROR 1050 (42S01) at line 121: Table 'standard_template_attachment' already exi sts
ERROR 1061 (42000) at line 122: Duplicate key name 'standard_template_name'
ERROR 1005 (HY000) at line 123: Can't create table 'otrs2.#sql-1d98_57b' (errno: 121)
ERROR 1452 (23000) at line 124: Cannot add or update a child row: a foreign key constraint fails (`otrs2`.`#sql-1d98_57b`, CONSTRAINT `FK_standard_template_crea te_by_id` FOREIGN KEY (`create_by`) REFERENCES `users` (`id`))
ERROR 1452 (23000) at line 125: Cannot add or update a child row: a foreign key constraint fails (`otrs2`.`#sql-1d98_57b`, CONSTRAINT `FK_standard_template_chan ge_by_id` FOREIGN KEY (`change_by`) REFERENCES `users` (`id`))
ERROR 1005 (HY000) at line 140: Can't create table 'otrs2.#sql-1d98_57b' (errno: 121)
ERROR 1005 (HY000) at line 141: Can't create table 'otrs2.#sql-1d98_57b' (errno: 121)
ERROR 1005 (HY000) at line 142: Can't create table 'otrs2.#sql-1d98_57b' (errno: 121)
ERROR 1005 (HY000) at line 143: Can't create table 'otrs2.#sql-1d98_57b' (errno: 121)
ERROR 1146 (42S02) at line 148: Table 'otrs2.virtual_fs' doesn't exist
ERROR 1146 (42S02) at line 149: Table 'otrs2.virtual_fs' doesn't exist
ERROR 1146 (42S02) at line 150: Table 'otrs2.virtual_fs_db' doesn't exist
ERROR 1146 (42S02) at line 151: Table 'otrs2.virtual_fs_db' doesn't exist
Alguna idea de porque puede estar fallando la actualización ?
Desde ya muchas gracias