Hello,
I have some trouble with the link between CIs. I need to link 225 Software to 8 Operating Systems (I created a new Config Item Class) and those 8 Operating Systems to 59 Computers.
When I want to link an OS for exemple to all computers, only the 50 first appear in the link page, so I miss 9 of them. I can't put manually the Config Item for the 9 left and less for the 175 software left.
How can link them automatically ? Or at least how can make appear all the config Item left in the link page ?
Regards,
MargauxG
[Solved] Link between Config Item
Moderator: crythias
-
MargauxG
- Znuny newbie
- Posts: 68
- Joined: 11 Apr 2014, 16:14
- Znuny Version: 3.0.11
- Real Name: Margaux Grandhomme
- Company: Haulotte Group
- Location: France
[Solved] Link between Config Item
Last edited by MargauxG on 17 Apr 2014, 10:42, edited 1 time in total.
OTRS 3.0.11 with ITSM, CMDB, FAQ...
Windows Server 2008 R2
Testing OTRS 3.2.16 and 3.3.1 on Ubuntu server with MSSQL
Windows Server 2008 R2
Testing OTRS 3.2.16 and 3.3.1 on Ubuntu server with MSSQL
-
reneeb
- Znuny guru
- Posts: 5018
- Joined: 13 Mar 2011, 09:54
- Znuny Version: 6.0.x
- Real Name: Renée Bäcker
- Company: Perl-Services.de
- Contact:
Re: Link between Config Item
You could change the limit: https://github.com/OTRS/ITSMConfigurati ... em.pm#L334
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
-
MargauxG
- Znuny newbie
- Posts: 68
- Joined: 11 Apr 2014, 16:14
- Znuny Version: 3.0.11
- Real Name: Margaux Grandhomme
- Company: Haulotte Group
- Location: France
Re: Link between Config Item
It worked !
Thank you. Even if it is not automatic, it is still much faster !
Regards,
Margaux G.
Thank you. Even if it is not automatic, it is still much faster !
Regards,
Margaux G.
OTRS 3.0.11 with ITSM, CMDB, FAQ...
Windows Server 2008 R2
Testing OTRS 3.2.16 and 3.3.1 on Ubuntu server with MSSQL
Windows Server 2008 R2
Testing OTRS 3.2.16 and 3.3.1 on Ubuntu server with MSSQL