1 Month Stats Graph Text Overlap

[danny0312]

Hi everyone,

I seem to have a problem with 1 Month stats graph for an agent dashboard. It looks like the text on x-axis is overlapping. I looked through the html code blocks and for some reason it is duplicating days on top of each others. I looked at html module and it only has 7 days listed so I am not sure where all those additional come from. If you have any ideas on how to fix it I will greatly appreciate it. Thanks!

[crythias]

Is this a module you downloaded or did you make your own changes to stock? (how to replicate your experience?)

[crythias]

However, it's probably because of:

Code: Select all

        unshift(
            @TicketWeekdays,
            [ 6 - $Key, $Self->{LayoutObject}->{LanguageObject}->Get( $Axis{'7Day'}->{$WeekDay} ) ]
        );

which means every day (through the loop), the Weekday will be on the X axis. what you can do with that ... various, but among other things, you might count and skip labeling.
(What do you want to happen?)

[danny0312]

Is this a module you downloaded or did you make your own changes to stock? (how to replicate your experience?)

I installed a kix4otrs package where they have this module for 1 month stats.

However, it's probably because of:

Code: Select all

        unshift(
            @TicketWeekdays,
            [ 6 - $Key, $Self->{LayoutObject}->{LanguageObject}->Get( $Axis{'7Day'}->{$WeekDay} ) ]
        );

which means every day (through the loop), the Weekday will be on the X axis. what you can do with that ... various, but among other things, you might count and skip labeling.
(What do you want to happen?)

I will give it a try. If its looping then why the 14 days look fine? It should've look basically the same but only represents as twice ~ as 14 days.

It is weird but removing that part still leaves the day labes. I even tried to remove the day labes from here:

Code: Select all

 my %Axis = (
        '7Day' => {
            0 => 'Sun',
            1 => 'Mon',
            2 => 'Tue',
            3 => 'Wed',
            4 => 'Thu',
            5 => 'Fri',
            6 => 'Sat',
        },
    );

but it still doesn't disappear. I can't figure out where it pull those from. I think that maybe because it is additional module it might be pulling weekdays labels from both stats modules and therefore those overlap on each others.

Attached is a kix4otrs 1monthStats module.