Hello I create my own process it work fine but I got this error
Defective Process configuration: 'Action' must be an array in Process: P7 -> Path -> ActivityEntityID: A5 -> Transition: T2 ! ! !
I check Actvity, ActivityDialogs, Transitions, Dynamic-filed and everything is work fine. Probably solution is simple but I can't find it.
Can you tell me what is It ?.
Thank's for help.
Regards.
OTRS 3.3.3 on ubuntu 12.04 LTS.
Process error
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Re: Process error
From the process.pm:
Can you post a screenshot of your transition-configuration?
Code: Select all
# if we have Transition Action and it isn't an array return
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if ( !IsArrayRefWithData( $Transitions{$TransitionEntityID}{TransitionAction} ) ) {
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$Self->{LogObject}->Log(
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Priority => 'error',
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Message => "Defective Process configuration: 'Action' must be an array in "
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. "Process: $Param{ProcessEntityID} -> Path -> "
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. "ActivityEntityID: $Param{ActivityEntityID} -> Transition: $TransitionEntityID!",
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);
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return;
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}
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS