Access denied for user 'otrs'@'localhost' (using password: Y

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genesis2005
Znuny newbie
Posts: 22
Joined: 06 Dec 2013, 20:10
Znuny Version: 5.0.8
Real Name: Edwin
Company: FINANZAS

Access denied for user 'otrs'@'localhost' (using password: Y

Post by genesis2005 »

I recently tried to OTRS 336 on install ubuntu server 12, following all instructions in the manual. but when i put the address http://localhost/otrs/index.pl allways show me an error.

Error Message: Access denied for user 'otrs'@'localhost' (using password: YES)

Please contact your administrator.

Backend ERROR: OTRS-CGI-10 Perl: 5.14.2 OS: linux Time: Fri Apr 25 09:48:38 2014 Message: Access denied for user 'otrs'@'localhost' (using password: YES) RemoteAddress: 127.0.0.1 RequestURI: /otrs/index.pl Traceback (2025): Module: Kernel::System::DB::new (OTRS 3.3.6) Line: 223 Module: Kernel::System::Web::InterfaceAgent::Run (OTRS 3.3.6) Line: 145 Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 41 Module: (eval) (v1.99) Line: 204 Module: ModPerl::RegistryCooker::run (v1.99) Line: 204 Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 170 Module: ModPerl::Registry::handler (v1.99) Line: 31



Can anyone support me
genesis2005
Znuny newbie
Posts: 22
Joined: 06 Dec 2013, 20:10
Znuny Version: 5.0.8
Real Name: Edwin
Company: FINANZAS

Re: Access denied for user 'otrs'@'localhost' (using passwor

Post by genesis2005 »

Sorry i had a mistake
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