Any Windows Outlook VBA people?

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crythias
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Any Windows Outlook VBA people?

Post by crythias »

Hi, all,

I have a theory about an alternate way to parse email (via Outlook) through OTRS regarding running a Inbox rule/run a VBA script that pipes the mail object through otrs.Postmaster.pl

The script should be somewhat like that used for the hmailserver link: viewtopic.php?f=60&t=20319

If anyone has an idea, knowledge, or just an environment they'd like to test this, could you reply to this message?

Why?

OK, so let's say (at least for the path of receiving emails) that Outlook works but all other methods are prohibitive (Exchange Server administrator won't enable POP3/POP3S/IMAP4(S) or outbound firewall issues, etc.)

In theory, "all" that would be necessary is an Inbox rule on Outlook that says, "Run a script" when the email comes in. (What script?) A VBA for applications script (ALT-F11) created to open a shell and pipe the msg through otrs.Postmaster.pl ... Probably some self-signed certificate for macros would also be necessary.

(Think of this as another way to create "instant" tickets).
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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