Hello friends, I have a serious problem.
Rebooted the server (Windows 2008 R2) and somehow gave the bank issue because I can not authenticate any user to login, neither the root getting this.
My OTRS is integrated with AD and even removing the integration will not. Use MySQL Users table and have all agents and customers.
Someone knowledgeable BD can help me? or someone who has been there?
I'm waiting. Thanks
[Solved]Trouble logging in agent / customer
Moderator: crythias
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AdilsonTI
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- Real Name: Adilson Moraes
- Company: Intelcav
[Solved]Trouble logging in agent / customer
Last edited by AdilsonTI on 29 Apr 2014, 17:18, edited 1 time in total.
OTRS 3.3.9 on CentOS 6.5 with MySQL database.
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"Faça uma pergunta melhor e terá uma resposta melhor!".
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crythias
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Re: Trouble logging in agent / customer
error messages? Log messages?
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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Need help? Before you ask
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AdilsonTI
- Znuny newbie
- Posts: 47
- Joined: 06 Nov 2012, 14:50
- Znuny Version: 1.3.3
- Real Name: Adilson Moraes
- Company: Intelcav
Re: Trouble logging in agent / customer
The error is "Got error: 145: Table '.\otrs\sessions' is marked as crashed and should be repaired when using LOCK TABLES", Do you can me?crythias wrote:error messages? Log messages?
Thanks in advance
OTRS 3.3.9 on CentOS 6.5 with MySQL database.
"Faça uma pergunta melhor e terá uma resposta melhor!".
"Faça uma pergunta melhor e terá uma resposta melhor!".
-
AdilsonTI
- Znuny newbie
- Posts: 47
- Joined: 06 Nov 2012, 14:50
- Znuny Version: 1.3.3
- Real Name: Adilson Moraes
- Company: Intelcav
Re: Trouble logging in agent / customer
Sorry for the inconvenience, already solved the problem, as I know nothing about MySQL asked for your help, I did not back up the table and it was corrupted when I rebooted the server, I had to repair the table, here in my company we opened 30 tickets per hour, so the urgency to solve the problem. Thanks for the help.
OTRS 3.3.9 on CentOS 6.5 with MySQL database.
"Faça uma pergunta melhor e terá uma resposta melhor!".
"Faça uma pergunta melhor e terá uma resposta melhor!".