Hi everyone,
I just wanted to know if it is possible to set up the agent with rights so that he/she can modify template, add types, etc to their queue only. It seems to me that by looking at admin interface it perhaps not possible but I just thought I'd ask. If there is any other solution for it please let me know.
Thanks!
Agent with admin rights to a specific queue
Moderator: crythias
Agent with admin rights to a specific queue
Version: OTRS & ITSM 3.3.8
OS: Windows Server 2012
DB: MS SQL 2012
Web Server: IIS 8
OS: Windows Server 2012
DB: MS SQL 2012
Web Server: IIS 8
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reneeb
- Znuny guru
- Posts: 5018
- Joined: 13 Mar 2011, 09:54
- Znuny Version: 6.0.x
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Re: Agent with admin rights to a specific queue
It's not possible...
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Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de