Move Ticket Notification

[FloBo]

Hi everybody!

I have a problem with Move Ticket Notifications. Unfortunately, I´m the only user who doesnt receive move notifications, all other users in the appropriate queue get the notification.

In User Preferences, I enabled all the notification and selected the appropriate queues under MyQueues.

I´m confused by the fact, that only Move Ticket Notification does not work for me. New Ticket or FollowUp notification work fine. Additionally, I created a separate Event Notification, where explicit me is the receiver. Unfortunately, without success.

Does somebody here has an idea what I could check to fix this?

Thanks and best regards,
Florian

[crythias]

You will not receive notifications for things that you do.

[FloBo]

Ups, shame on me. I´m the only one who tested the move function so far. Thanks for the hint.