[SOLVED]ACL not working properly

[Lubomirsb]

Or I thnik so. I am using OTRS 3.3.4 on centos 6.5. I upgraded OTRS before 3 days and I am new to acl editor. So this is my acl :
http://prikachi.com/images/329/7322329c.jpg

And this is the result. The ticket its in queue Junk.
http://prikachi.com/images/347/7322347W.jpg

The restriction is "Possible not" but still there is an option to choose the raw queue. There is postmaster queue either, why ? I have other queue and they are hidden in this case.
How it should look like if i want if a ticket is in the Junk queue to restrict the queues that this ticket can be moved ?
Or some simple example ?

[RStraub]

I think instead of:
Properties -> Queue -> Name -> "Junk"
you should use:
Properties -> Ticket -> Queue -> "Junk"

[Lubomirsb]

I think instead of:
Properties -> Queue -> Name -> "Junk"
you should use:
Properties -> Ticket -> Queue -> "Junk"

Believe me or not the result remains the same.

[RStraub]

I'm tempted to believe you

Could you verify again please that your ACL is build like the first example in this post (without the priority matching)?
http://otrs.github.io/doc/manual/admin/ ... n.html#acl

Also make sure the ACL is activated (valid) and deployed.

As for the other queues that are hidden: Did you assing your agent account to the proper roles, which are allowed to use these queues?

[Lubomirsb]

I'm tempted to believe you

Could you verify again please that your ACL is build like the first example in this post (without the priority matching)?
http://otrs.github.io/doc/manual/admin/ ... n.html#acl

Also make sure the ACL is activated (valid) and deployed.

As for the other queues that are hidden: Did you assing your agent account to the proper roles, which are allowed to use these queues?

Thank you ! I didnt know that i must press deploy ACL.

[jojo]

That you have to deploy is displayed on the screen...

[Lubomirsb]

That you have to deploy is displayed on the screen...

Yep. I feel so bad right now ...