Hi All
How can we disable all functions on customer portal except viewing company tickets?
Our customers will have one customer account per company, filter will assign all incoming email messages from any name@company.com to corresponding company ID and we want to allow customers only to view company tickets, not to answer existing or create new.
Thanks, regards
Ivica
Customer portal - disable all but viewing company tickets
Moderator: crythias
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crythias
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Re: Customer portal - disable all but viewing company ticket
The keyword in SysConfig is "module registration" (or ModuleRegistration). (and Customer)
Edit Config Settings in Ticket -> Frontend::Customer::ModuleRegistration
clear appropriate checkmarks and save.
Edit Config Settings in Ticket -> Frontend::Customer::ModuleRegistration
clear appropriate checkmarks and save.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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