Upcoming events

Moderator: crythias

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dillonger
Znuny newbie
Posts: 3
Joined: 02 Jun 2011, 09:27
Znuny Version: 3.0.5
Real Name: Simon
Company: Datacom Metroix

Upcoming events

Post by dillonger »

Hi

What is the criteria for something to show in upcoming events ?- I thought it was due date but this does not seem to be the case.

Is it possible for upcoming events to be the due date/ or pending date for a certain queue ? This will enable me to advertise upcoming visits to our facility.

Cheers
Dillonger
dillonger
Znuny newbie
Posts: 3
Joined: 02 Jun 2011, 09:27
Znuny Version: 3.0.5
Real Name: Simon
Company: Datacom Metroix

Re: Upcoming events

Post by dillonger »

Sorry all - I have now found that it is generated via escalation....
dillonger
Znuny newbie
Posts: 3
Joined: 02 Jun 2011, 09:27
Znuny Version: 3.0.5
Real Name: Simon
Company: Datacom Metroix

Re: Upcoming events

Post by dillonger »

Is there anyway to make it so that only escalated jobs of a particular queue show up?

We have an overhead display which shows 3 queues - incoming tasks etc -- but would like to utilise the upcoming events to only show an "expected visitors" queue..

does it have to show all escalated tickets from "my queues" or can the upcoming events be filtered to one queue?
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