Just read the news that jira and zendesk can be intergrated ( http://www.zendesk.com/blog/zendesks-ji ... tion-rocks )
is this also on the roadmap for otrs?
status networkedhelpdesk.org
Moderator: crythias
status networkedhelpdesk.org
lamp, OTRS 3.0.latest:ITSM 3.latest (keeping up to date)
AD link to customers and agents
AD link to customers and agents