Hi All! I would like search for TicketFreeText fields, so I set up all key to 1 from 0 in the Ticket::Frontend::AgentTicketSearch###TicketFreeText in Ticket -> Frontend::Agent::Ticket::ViewSearch settings. But I don't see these TicketFreeText fields in Search (Add another attribute) list.
Why?
Thanks in advence!
[SOLVED] TicketFreeText search
Moderator: crythias
-
arcadas
- Znuny newbie
- Posts: 7
- Joined: 14 Jul 2011, 10:59
- Znuny Version: 3.0.8
- Real Name: Peter Perger
- Location: Hungary
[SOLVED] TicketFreeText search
Last edited by arcadas on 14 Jul 2011, 16:30, edited 1 time in total.
OTRS 3.0.8, RedHat Linux, MySQL database
-
arcadas
- Znuny newbie
- Posts: 7
- Joined: 14 Jul 2011, 10:59
- Znuny Version: 3.0.8
- Real Name: Peter Perger
- Location: Hungary
Re: TicketFreeText search
I see, that I have must define the TicketFreeKey1 in Ticket -> Core::TicketFreeText settings. But I don't see why display one key duplicated in key list... I set one the TicketFreeKey1 in Ticket -> Core::TicketFreeText settings, and OTRS find one from e-mails, but these are same...
Now it is disappeard
. It works!
Now it is disappeard
. It works!OTRS 3.0.8, RedHat Linux, MySQL database