Hi Folks,
Once again I came asking for some help. I created some tickets, closed them and now I'm playing around with the stats module but every report that I run came up empty. I'm running a clean install of OTRS 3 and the stat module was enabled by default. I already installed all CPAN modules required.
Could some one point me what could be happening?
Thanks in advance,
Eric
Help with stats module. No data showing up
Moderator: crythias
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ericchaves
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renee
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Re: Help with stats module. No data showing up
As we do not know which stat you are running and what the ticket histories look like, it's nearly impossible to help you... Please provide more information.
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ericchaves
- Znuny newbie
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- Znuny Version: 2.4.8
Re: Help with stats module. No data showing up
Hi Reene,
Actually I was having this issue with any stat generation, no matter wich filter or criteria used. However (due to other reasons) we performed an "fresh install" of OTRS and now everything is fine. I assumed I did something wrong on the former setup.
Thanks in advance,
Eric.
Actually I was having this issue with any stat generation, no matter wich filter or criteria used. However (due to other reasons) we performed an "fresh install" of OTRS and now everything is fine. I assumed I did something wrong on the former setup.
Thanks in advance,
Eric.
renee wrote:As we do not know which stat you are running and what the ticket histories look like, it's nearly impossible to help you... Please provide more information.