OTRS User Manual

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mazam
Znuny newbie
Posts: 18
Joined: 21 Jul 2011, 10:49
Znuny Version: 3.0.4
Real Name: mohamed tareq azzam
Company: ISFP

OTRS User Manual

Post by mazam »

hi all
i want to ask about user manuall regarding ( how to deal with mail ticket& phone ticket)
to provide our service desk team when i will implement OTRS in our company
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