list of open tickets of customer via SOAP

[Alexander Halle]

Hi,

can someone provide me a basic Perl script that lists the open tickets of a customer via SOAP?

So this would be the equivalent of the GUI action http://server/otrs/index.pl?Action=Agen ... eType=Open .

I'm trying to learn Perl (I have basic knowledge of Delphi / Pascal, Visual Basic / Basic, C and Assembler) and for motivation I want to develop a Perl program I really need. But to do so I need a working skeleton, so that I have something to play with and to build on. The start is always the hardest step.

If this is to complicated it would be enough to just get some ticket list, I will then try to read the attributes by myself. Of course I would be glad if the code would read one attribute (liek ticket id or ticket number) as an example, then I will try to extend this via the API documentation and the developer documentation.

Thanks in advance

Alexander

[Andre Bauer]

http://www.iniy.org/?p=20

[Alexander Halle]

http://www.iniy.org/?p=20

Thanks. Good start for SOAP with OTRS but difficult for me as a newbie to use to query tickets. The learning curve is too steep. Therefore I hoped for a query example.

Alexander