Advise Please

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mcollis
Znuny newbie
Posts: 30
Joined: 26 Aug 2011, 17:06
Znuny Version: 3.0.10
Real Name: Martyn Collis
Company: Monmouthshire Building Society

Advise Please

Post by mcollis »

I was wondering, When a PDF is generated (print anything) where does the PDF get stored?

I'm assuming that it get generated in Var > spool
but where does it get moved to after this?

I'm just curious to see if the old reports that have been generated get saved anywhere and if they can be retrived so that we can see a snapshot of the goings on over a few days etc.

Thanks all.
Running: OTRS 3.0.10 (Live) OTRS 3.2.3 (Test)
OS: Windows Server 2003
DB: MySQL
HTTP: Apache
Lorenzo_Marschall
Znuny advanced
Posts: 106
Joined: 13 May 2011, 14:47
Znuny Version: 2.4 / 3.x
Real Name: Lorenzo Marschall
Company: bmsoft information technologies GmbH
Location: Germany, Italy
Contact:

Re: Advise Please

Post by Lorenzo_Marschall »

PDFs are generated "on the fly" by the PDF::API and directly sent to the browser, so there is no local repository.
OTRS + ITSM + PostgreSQL @ Debian
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