Error Sending Email Through SMTPS

Moderator: crythias

Locked
phytechllc
Znuny newbie
Posts: 1
Joined: 02 Sep 2011, 17:54
Znuny Version: 3.0

Error Sending Email Through SMTPS

Post by phytechllc »

Setting up OTRS for the first time and running into error when sending email with SMTPS through Exchange. Is anyone familiar with what this error means?

Backend ERROR: OTRS-CGI-10 Perl: 5.12.3 OS: MSWin32 Time: Tue Sep 6 13:21:51 2011 Message: Impossible to send message to: test customer <test.customer@comcast.net> . Traceback (4016): Module: Kernel::System::Ticket::Article::ArticleSend (v1.274.2.2) Line: 2042 Module: Kernel::Modules::AgentTicketCompose::Run (v1.124.2.8) Line: 534 Module: Kernel::System::Web::InterfaceAgent::Run (v1.58.2.1) Line: 853 Module: ModPerl::ROOT::ModPerl::Registry::C_3a_Program_20Files_OTRS_OTRS_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 49 Module: (eval) (v1.89.2.1) Line: 204 Module: ModPerl::RegistryCooker::run (v1.89.2.1) Line: 204 Module: ModPerl::RegistryCooker::default_handler (v1.89.2.1) Line: 170 Module: ModPerl::Registry::handler (v1.99) Line: 31
crythias
Moderator
Posts: 10170
Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
Location: SouthWest Florida, USA
Contact:

Re: Error Sending Email Through SMTPS

Post by crythias »

Start here: http://www.google.com/search?q=site%3Af ... le+to+send then let us know what you've tried and not tried.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
Locked