I am creating tickets and articles using the webservice interface. My text contains HTML entities and I am setting the mimetype to text/html. The resulting articles appear correctly in OTRS with the formatting I expect (I don't know if I can check the mimetype in OTRS).
However, when I read the Article back through the WS interface using TicketObject::ArticleContentIndex the HTML tags have been stripped and the MimeType is now text/plain. I'd much rather it remained as HTML.
Does anybody know what is going on?
Thanks
