I have a need to get tickets lodged to OTRS automatically on a schedule, like Daily, Weekly, Monthly, etc...
Is there any way this can be done within OTRS?
Thanks.
Can I get OTRS to automatically lodge tickets
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Wolfgangf
- Znuny ninja
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Re: Can I get OTRS to automatically lodge tickets
use your favorite taskscheduler to send a mail to OTRS
Produktiv:
OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2012 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting
OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2012 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting